Items shipped from outside of EU countries with a goods value above EUR 150. A VAT will be required for customs clearance, and the cost is at buyer’s expense.
If you have any questions about shipping process, please contact customer services in advance.
Import duties and taxes are the buyer’s responsibility, our price does not include any custom taxes. If the parcel get strict inspected by custom. You still need to pay tax to clear custom. We won’t bear the customs taxes. The cost of return would be on customer due to reject customs clearance.(We will try to avoid taxes problems)
About Power charger
1： We will ship European plug by default.
2： If you have any questions about the plug of the charger, please contact customer services in advance.
1. After you order the merchandise, we will ship it through Alibaba official transportation with a tracking number.
If you want to get it quickly, we can provide DHL, FEDX, UPS services. For shipping, please contact us through AliExpress news.
2 Please verify your address during checkout. We are not responsible for any incorrect or undeliverable addresses.
3. Import duties, taxes and fees are not included in the commodity price or shipping cost.(We will declare a lower value to avoid tariffs)
1. If the product is defective or damaged when it arrives, or the wrong product is sent, please contact us immediately. The return is accepted within 14 days of the delivery date, and the item must be in its original new condition, not worn or altered in any way, and attached with a label and packaging. Otherwise the transaction is final. The return shipping fee must be paid by the buyer.
2. If you have any questions/questions/concerns, please contact us first. We are happy to solve any problems you may encounter in a cordial and friendly manner.
3. We appreciate your positive feedback and will do the same in return. Please do not leave negative feedback without communicating with us in advance. Please give us a maximum of 2 business days to respond.
1. Please don’t forget to give us five stars on all detailed seller ratings. If you are not satisfied with the transaction, please contact us before submitting an evaluation. We believe that everything can be resolved through communication.
2. In order to provide you with the best service, please treat the transaction fairly. Feedback is what we are after. Thank you for your understanding.
3. Please be sure to contact us for a better solution before you leave neutral or negative feedback. We will do our best to serve you. If there are any problems, don’t worry. Negative feedback or neutral feedback cannot solve any problems. If you have any questions, please contact us for free. We will do our best to help you.
4. We strive to provide 5-star service by stating our policies, our shipping rate and shipping frequency in advance. If you are satisfied with this transaction, please reply all 5 stars and give positive feedback! If you are not satisfied, just tell us via email instead of leaving a low score and we will try our best to resolve it.